August 8, 2019 - August 9, 2019 Bayview Eden Hotel, Melbourne

The Superfund industry is facing a tirade of ongoing change and upheaval from rapid technology advancements ,disruption and economic uncertainty to heightened member expectations…

8th AUGUST 2019 - Day1

Participants registration and networking.

  • Stephen Huppert, Director, Stephen Huppert Consulting
  • What superfunds must be doing now to perform exponentially and succeed in the 4th Industrial Revolution and stay viable and sustainable
  • From digital transformation to embedded innovation and alignment to superannuation strategic business objectives
  • Investment decisions that will pay off in the long term?
  • Focusing on the member, trust, security and agility as key elements for success
  • Technologies expected to be the biggest game changers in the FSI
  • Driving transformation in an ecosystem of regulation, legacy infrastructure and fintech disruption
  • Nurturing a digitally skilled workforce with innovative and visionary mindsets


Joel Lipman, Partner, Deloitte Digital
Cambell Holt, Chief Customer Officer, Mercer


Stephen Huppert, Director, Stephen Huppert Consulting

  • Being fearless in creating a culture of disruption
  • Moving from traditional organisation models to new ways of
    thinking and doing
  • Seeing disruption as an opportunity to do things better
  • Working with fintechsstart ups and engaging external partners

Georgina Lee, Head of Growth and Client Experience, Mercer

  • From disruption to Hayne – the threats and opportunities for superannuation
  • What’s RegTech, how can it help and what’s next?
  • How do we overcome the barriers to fully harnessing the value of RegTech?
  • What potential exists to export Australia’s super system and capabilities, and what impact could it have?

Phillip Kingston, CEO & Founder, Sargon

There is an emerging need for new types of professionals known as Intrapreneurs, to fill the gaps between the culture& energy of starts ups & the scale of the opportunity within large organisations. They are creative people who are natural at navigating complex organisations & communicating across diverse areas of the innovation process. In order to generate sustainable growth solutions, companies have to develop an environment that will consistently deliver new customer solutions. To achieve this, they need strong ‘people capabilities’ to drive this growth. Dr. Munib Karavdic, conjoint professor at UNSW, has spent his career establishing & navigating award-winning innovation programs for large organisations like AMP, St George Bank, & NSW Department of Education. In this session he will provide further insight into the meaning of intrapreneurship.

Dr Munib Karavdic,
Conjoint Professor, School of Marketing,
UNSW Business School, UNSW


  • Igniting innovation and visionary thinking within teams
  • Transforming people, process and technology at the same time
  • Leveraging talent to be value creators for the member, enabled
    through simplified architecture and automation
  • Reskilling your workers to be digital literate
  • Practical approaches to bridging skills gaps

Josh Parisotto, Executive Manager, Distribution, VicSuper

  • The need to rethink and realign organisational purpose around
    customer value
  • Creating strategic empathy for customers to inform decision-making
  • Creating a customer centric culture
  • Aligning customer centricity and organisational value

Steve Baty, Principal and Co-founder, Meld Studios

Lunch and Networking opportunity for participants.

  • Bringing change factors together cohesively
  • Leveraging change and uncertainty as an opportunity for risk management
  • Disruption – starting with the risk team
  • Bringing stakeholders on the journey
  • Building resilience through change


Natalie Alford, Executive Officer, Governance and Risk, Equip Super

  • Superfunds that invest in compliance technologies invest in their future success
  • Working to achieve best practice in compliance processes and systems to benefit and protect members
  • Building robust compliance frameworks that support technology upgrades
  • New regulations on the horizon


    Samantha Clarke, CEO, Advice Regtech
    Adrian Verdnik, Partner, Hall and Wilcox

Refreshments and Networking opportunity for participants.

  • Driving scalable and sustainable innovation to enhance member
    experiences and engagement
  • Leveraging technology and customer journey mapping to build
    trust and deepen relationships
  • Utilising VoC as a critical component in delivering value and
    improving member satisfaction
  • Enhancing the CX at every touchpoint

Monique Bate, Head of CX, Cbus Super
Margot Birbeck, Director, inQuba
Grace Palos, CMO, Future Super
David Horton, Executive Manager of VoC Insights, Suncorp

  • Cloud is a security imperative
  • Digital transformation journey from legacy to cloud
  • Top tips in migrating to cloud
  • Security consideration, risk and pitfall to avoid in cloud migration

Abbas Kudrati, Chief Security Advisor Cybersecurity Solutions Group, Microsoft

      • End of day one
      • Networking drinks

About Us


IBR conferences specialises in the fields of Mining, Water, Energy, Finance, Marketing, Environment, Public Sectors and Sustainability. IBR Conferences Pty Ltd is a leading edge Australian company that provides corporate executives with tailored practical conferences keeping them up-to-date with latest business trends with in different industry sectors.



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Contact Info


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Address: PO BOX 411, Wentworthville,
NSW 2145