HYBRID EVENT - 28TH-29TH SEPTEMBER, GRACE HOTEL SYDNEY
Online Forum
6th Annual ERM Series 2022Conduct Risk , Compliance & Culture in Financial Services 2022
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About the event!
Due to the changing regulatory landscape and higher scrutiny from APRA, ASIC, RoyalCommission and now the impact of COVID 19,now is more important than ever for organisations to firm up their compliance culture and conduct risk frameworks. No longer is this just a compliance “tick the box” exercise, itis now crucial for organisations to look into their culture, the environment they work in, and transform their conduct and culture initiatives. This conference brings together senior financial risk executives, who will collaborate and share their experiences and outcomes on how they manage conduct and culture within their organisation, and how the regulatory changes are shaping the financial landscape. Also, how the pandemic influence culture and conduct moving forward?
Who Should Attend:
  • Conduct Risk specialists
  • Compliance Managers
  • CRO/ Chief Risk Officers
  • Legal
  • Risk Management
  • Head of Risk
  • Head of Culture
  • Regulatory Reporting Officers
From the followingindustries:
  • Retail banks
  • Super funds
  • Insurance
  • Banking
  • International banking
  • Mutual banks
  • Wealth funds
  • Credit Unions

SPONSORSHIP OPPORTUNITIES
Conduct Risk, Compliance & Culture in Financial Services 2022 Forum offers sponsors an excellent opportunity to demonstrate thought-leadership and leverage networking opportunities to build brand-value among senior professionals. If you would like to know more about sponsorship, exhibition and business development opportunities please just get in touch with us -sponsorship@ibrc.com.au

6th Annual ERM Series 2022 Speakers
Learn speakers of the 6th Annual ERM Series 2022 Conduct Risk, Compliance & Culture in Financial Services 2022 Forum
Group Integrity Officer, AMP Ltd
General Manager, Governance, Culture, Customer Advocacy and Social Impact, Allianz Australia Insurance Ltd
Head of Risk Services at Teachers Mutual Bank Limited
PhD, Senior Manager - Risk Culture & Behaviour at AustralianSuper
Chief Risk Officer, Teachers Mutual Bank Limited
Director, Financial Service Risk Management Consulting, Ernst and Young
Managing Director. Bayburt & Woods. Former CRO at MaxCap Group Pty Ltd
Independent Consultant & Advisor
Director- Risk Advisory, Ashurst
Co-CEO, Galaxy Sciences
Strategic Advisor, KPMG Australia
Co-CEO, Galaxy Sciences
Head of Risk Culture and Compliance, MLRO at Great Southern Bank
Director, Notwithoutrisk Consulting
Managing Director, Hall Advisory
Get Involved
Interested to be a sponsorer for this event?

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6th Annual ERM Series 2022 Schedule
Learn schedule, program and topics of the 6th Annual ERM Series 2022 Conduct Risk, Compliance & Culture in Financial Services 2022 Forum.

• Update on global regulatory developments across the financial services sector
• Comparison of risk culture requirements by jurisdiction and regulatory approaches to risk culture assessments
• Global case studies on conduct risk issues and associated regulatory interventions

NATASHA QUIRK
Managing Director,
Hall Advisory

• Conduct Risk under the spotlight: Are Australian Financial
Institutions face ever greater Covid-19 related regulatory
scrutiny?
• Have financial services been treating the cause of their risk & compliance problems or just the symptoms?
• What is the cost of getting culture, conduct and compliance wrong?
• How do you demonstrate that your organisation is adequately addressing conduct risk?
• How might you reform your organisational culture?

PETER DEANS
Director, Notwithoutrisk Consulting

Panel members TBA

• Has risk changed through the pandemic or just the perception of risk?
• What have we learnt?
• What are the key risks looking forward and how is this different to the past?
• What can we do differently to improve the way we manage risk moving forward?
• Bringing it all together to build a sustainable ERM program

DR. JOLENE MORSE
Director, Financial Services Consulting,
Ernst & Young

• What proactive steps does the firm take to identify conduct risks in its business?
• How does the firm encourage people in front, middle, back office, control and support functions to feel responsible for managing conduct?
• What support does the firm put in place to help its people improve the conduct of their business or function?
• How does the firm’s board and executive committee get oversight of conduct in the organisation? And how do people bring it in to their discussions?

GWLADYS NGO TEDGA
Partner, Ashurst Australia

Panel Members:

ANNE-MARIE PATERSON
Chief Risk Officer – Governance and Integrity, AMP

GWLADYS NGO TEDGA
Partner, Ashurst Australia

Other panel members TBA

12:30 Lunch Break

• What has the pandemic taught us about resilience
• How will COVID-19 influence culture and conduct
moving forward?
• Do you have compliance blackspots emerging?

Panel Members:

KYLEE DEAN-WILLCOCKS
Head of Governance, Risk Culture and Business Services, AMP

Other panel members TBA

• Ways to improve existing processes
• Learn how to make small changes that work with existing processes to generate large results
• Understanding how behavioural insights can be applied to compliance
• Latest cutting-edge research

14:30 Afternoon Tea & Networking

• Automatically measure culture on an ongoing basis with AI
• Change individual behaviour and conduct with AI
• Reduce the cost and complexity of managing culture with AI

HARRY TOUKALAS
Co-CEO, Galaxy Sciences

• Why it’s essential to focus on behaviours to build a positive Risk Culture
• How to identify weaknesses in your Risk Culture and influence change

• Sharing successes, approaches and challenges to organisational culture
• Examining culture and how it plays with risk and compliance
• Driving and Influencing Ethics and Culture Across the Business
• Tips and tools for measuring culture
• How are organisations driving ethical behaviour & embedding culture throughout the organisation?
• What is conduct risk? Where do you draw the line?

Panel Members:

ERAJ GHAFOORI
PhD, Senior Manager - Risk Culture & Behaviour at AustralianSuper

VICKIE PASCHKE
Head of Risk Culture and Compliance, MLRO at Great Southern Bank

TONY WOODS
Managing Director, Bayburt & Woods

10:40 Morning Coffee & Networking

• Recognising the importance of ethics and culture
• Escalating beyond the executive team to drive an ethical
culture
• What is ethical decision making
• Driving ethical leadership across the organisation
• What does ethical culture look like and how does it
reduce misconduct?

Sema Musson discusses Allianz’s journey from taking a compliance based approach to supporying customers experiencing vulnerability to one of industry thought leadership.
This pragmatic presentation will highlight how Sema’s team
aligned the Allianz enterprise around a common cause through a five year strategy focused on:
• Executive leadership culture change
• Policy and governance
• Operating model
• Community partnerships
• Thought leadership
Sema will also have a frank and open conversation about some of the key challenges and lessons learnt along the way. She will share case studies that demonstrate the complexity and nuance of financial services obligations in the post-Royal Commission world.

SEMA MUSSON
General Manager, Governance, Culture, Customer Advocacy and Social Impact, Allianz Australia Insurance Ltd

12:40 Lunch

• Practical implementation risks
• Key policy changes you'll need to make
• Likely impacts on your operating model
• Sampling and controls testing for whistleblower
disclosure-handling routines
• Optimising your investment in 3rd party
disclosure-taking platforms, services, and technology

COVID-19’s Impact on mental health of the younger generation more significantly than the older generation
– How do organisations manage the implications of this on their cultural agenda?

Other panel members TBA

Registation Packages
Prices and offers for the '6th Annual ERM Series 2022 Conduct Risk, Compliance & Culture in Financial Services 2022 Forum'
IN-PERSON ATTENDANCE REGISTRATION COST - SUPER EARLY BIRD REGISTRATION:
Register before 30th May
$2195 + GST

Save $500

IN-PERSON ATTENDANCE REGISTRATION COST - EARLY BIRD REGISTRATION:
Register before 30th August
$2495 + GST

Save $200

IN-PERSON ATTENDANCE REGISTRATION COST - NORMAL RATE:
Register after 30th August
$2695 + GST
IN-PERSON ATTENDANCE REGISTRATION COST: GROUP TEAM REGISTRATION

REGISTER & PAY FOR 3 DELEGATES & GET UNLIMITED REGISTRATIONS* (*CAN ATTEND IN-PERSON OR VIRTUALLY)

VIRTUAL ATTENDANCE REGISTRATION COST - SUPER EARLY BIRD REGISTRATION:
Register before 30th May
$1795 + GST
VIRTUAL ATTENDANCE REGISTRATION COST - NORMAL RATE:
Register after 30th May
$1895 + GST
VIRTUAL ATTENDANCE REGISTRATION COST - NORMAL RATE:

REGISTER & PAY FOR 3 DELEGATES & GET UNLIMITED REGISTRATIONS* (*CAN ONLY ATTEND VIRTUALLY)

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