HYBRID EVENT
conference
ANNUAL IOC 2022Investment Operations Challenges Conference 2022
21st-22nd November 2022, Grace Hotel Sydney
Days
Hours
Minutes
Seconds
About Annual IOC 2022
This conference provides insights into and valuable guidance for managing the challenges facing the Investment Operations business unit. We explore the issues with managing the Front Office in the capacity of both a service provider and a “policeman” How to walk a fine line between keeping the customer happy and keeping them on the right path in terms of compliance and performance. We look at the benefits to members of new innovative products like “self-invest” and the role Investment operations plays in implementing such solutions. Mergers are a hot topic in the industry and the conference looks at some of the less obvious implications of being part of a fund merger. The deployment of appropriate technology is fundamental to an efficient organization and this topic is also discussed. The conference is appropriate for Investment operation staff at all levels as well as Finance and Risk and Compliance staff in terms of gaining a better understanding of different parts of their organisations.
Topics Covered Include:
  • Current Challenges Facing the Investment Operations Functions and Challenges for the Future
  • Managing the relationship with the Front Office
  • Self invest investment options
  • Automation in the Back Office
  • Automation of Process in Investment Operations
  • Operational risk management
  • Novation and assignment of IMAs during a merger
  • Custodian review and tender
  • Insourcing & Outsourcing – Finding the right balance for maximum operational efficiency
  • Empowering Multi-Asset Front-to-Back Investment
  • Why Mergers don’t always lead to scale benefits
  • The implications of ESG investing on the Back Office
  • Designing end to end operations to be fit for purpose and support long term strategy for middle office excellence
  • Trends in operational due diligence
  • Managing a career in Investment Operations

“Exploring the issues affecting the back and middle office
and ways to optimise your investment operations and improve efficiency”

Annual IOC 2022 Speakers
Learn speakers of the Annual IOC 2022.
Senior Consultant | Financial Services Law, Ernst & Young
Co-CEO & Principal, Suite2Go
Head of Investment Operations at NZ Super
Head of Investment Operations, Active Super
Senior Manager, Investment Accounting and Operations, Funds SA
Senior Director, Cutter Associates
Chief Operating Officer, Wealth of Nations Impact Asset Management
Country Manager, Financial Risk Solutions (FRS) Ltd
Principal at Athena IOC
Executive Director, The Conexus Institute
Independent Consultant & Advisor
Director, KONU
Executive Consultant, Former Head of Business Operations at Eastspring Investments
Principal, Jefferson & Shea
Principal, Investment Operations and Outsourcing, Australia, Cutter Associates
Data Governance Specialist, Funds SA
Group Chief Operating Officer, Challenger Limited
Managing Director, SimCorp Asia Pacific
Head of Investment Operations at Cbus Super Fund
Managing Director at CXi Software
Managing Editor of FS Sustainability
Head of ESG Australia and New Zealand at ISS ESG Australia
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Annual IOC 2022 Schedule
Learn schedule, program and topics of the Annual IOC 2022.

STEPHEN HUPPERT
Independent Consultant & Advisor

MATTHEW BAYNES
Senior Manager, Investment
Accounting and Operations, Funds SA

AMY DIAB
Executive Director, Investment Operations & Client Service, IFM Investors

SAI PERRY
Head of Solutions (Europe and Asia), Clearwater Analytics

ALAN ARTYUN
Executive Consultant, Former Head of Business Operations at Eastspring Investments

MODERATOR:

STEPHEN HUPPERT
Independent Consultant & Advisor

• The relevance of a Service Level Agreement with internal clients
• The Relationship Manager role for Back Office staff in managing Front Office expectations
• Managing the fine line between the role as service provider and role as policeman
• The critical role of formal feedback from the Front Office
• When to say “NO” to Front Office requests

STUART HILL
Head of Investment Operations at Active Super

10:40 MORNING COFFEE & NETWORKING

• Cash allocation
• Cash forecasting
• Reconciliations
• Unit pricing validation
• Systems integration

CIAN O'DRISCOLL
Country Manager, Financial Risk Solutions (FRS) Ltd

11:00 MORNING COFFEE & NETWORKING

• Updating on the trends within operational due diligence

LEANNE BRADLEY
Co-CEO & Principal, Suite2Go

12:30 - 13:30 LUNCH BREAK

An interactive session providing delegates an opportunity to share their views on future developments and challenges in investment operations in a few years’ time. Delegates are encouraged to discuss news, views and recent trends – after the brainstorming groups, attendees will feedback the thoughts of their group to the rest of the conference participants

• What major changes have we seen so far?
• Will we see more insourcing or outsourcing?
• How will the custodian and administrator roles evolve?
• Will fund merger activity have a significant impact?
• Artificial intelligence rapidly evolving- impacts for investment operations

MODERATOR:

STEPHEN HUPPERT
Independent Consultant & Advisor

12:40 LUNCH BREAK

• Middle office
• Alts
• SFTs and change management

PANEL MEMBERS:

AMY HITCHCOCK
Head of Investment Operations at NZ Super

LACHLAN RICHARDSON
Head of Investment Operations
at Cbus Super Fund

MODERATOR:

CHANELLE CRABTREE
Principal, Investment Operations and Outsourcing, Australia, Cutter Associates

Other Panel members TBA

• Strategic priorities for investment operations
• Supporting the Front Office
• Managing alternative investments
• Front to Back Office system consolidation

EDWARD BEE
Managing Director, SimCorp Asia Pacific

15.00 AFTERNOON TEA & NETWORKING

• The beauty of simplicity
• The ‘circuit breaker’
• Good options exist
• Operational hygiene

PAUL TOEPFER
Director, KONU

PANEL MEMBERS:

PAUL TOEPFER
Director, KONU

DAVID MACKAWAY
Group Chief Operating Officer, Challenger Limited

MODERATOR:

STEPHEN HUPPERT
Independent Consultant & Advisor

16:50 - 17:50 1 HOUR NETWORKING DRINKS

STEPHEN HUPPERT
Independent Consultant & Advisor

• Why it won’t happen unless you make it happen
• Push back from investment managers
• The impact of YSFS
• Rationalisation of internal resources

REIN VAN ROOYEN
Senior Director, Cutter Associates

Data is not one of the most important issues for your
organisation – it is THE most important issue!

• What exactly is data? Why does it matter that I know this?
• Data “ownership” – is this a real concept and does it mean what we think? What really is a “source of truth”
• Is my organisation the next Optus/Medicare? The ticking
timebomb in the Australian funds management industry!

SÉAMUS Ó CONCHEANAINN
Managing Director at CXi Software

We all rely on external advice from our lawyers and other advisers, but how well they are briefed is crucial to the process.
There's a good way and a bad way to brief an external adviser.
In this Q&A session, a former in-house counsel quizzes a current practising lawyer on what makes a good brief, war stories and other tips for getting clear, on-point advice from your external adviser.

JULIETTE SCHEMBRI
Senior Consultant Financial Services Law, Ernst & Young

RAEWYN WILLIAMS
Principal, Jefferson & Shea Impact Strategists

10:50 MORNING COFFEE & NETWORKING

• How often should a comprehensive custodian review be conducted
• What are the signs that a full custodian review is required?
• How long should a comprehensive review take
• What are the basic steps in completing a review?
• The pros and cons of full or partial outsourcing the review
• Are the risks of a custodian transition fully appreciated?
• What can be done to minimize these risks?

ALAN ARTYUN
Executive Consultant, Former Head of Business Operations at Eastspring Investments

• Desirable academic qualifications
• Individual talents best suited to Investment operations
• The breadth of opportunities
• Is Investment Operations a career in itself, or a pathway to somewhere else?
• What employers are looking or in a perfect CV

PANEL MEMBERS:

LACHLAN RICHARDSON
Head of Investment Operations
at Cbus Super Fund

CHANELLE CRABTREE
Principal, Investment Operations and Outsourcing, Australia, Cutter Associates

MODERATOR:

AMY HITCHCOCK
Head of Investment Operations
at NZ Super

12:40 - 13:30 LUNCH BREAK

• What is ESG investing?
• The impact on member choice options
• Building the Back Office infrastructure to support ESG investing
• The potential impacts on compliance monitoring
• Engaging external managers in the process

PANEL MEMBERS:

JULIA LESKE
Head of ESG Australia and New Zealand at ISS ESG Australia

ALEX WISE
COO Impact Investing -WON Impact Asset Management

MODERATOR:

RACHEL ALEMBAKIS
Managing Editor of FS Sustainability

• Managing multi-asset investment and risk requires an unprecedented amount of data beyond holdings and price changes
• Breadth and Depth - we look at the news flow that moves prices, and we deep-dive into the underlying details of pooled
and illiquid holdings.
• We cover sourcing, integration, enhancement, comparability,
and visualisation

NICK WADE
Director, Asia Pacific Marketing, Northfield Information Services Asia Ltd

• The challenges of fragmented and siloed data
• Simplifying the data environment
• How to gain seamless access to trusted data
• The foundational function of data management

PANEL MEMBERS:

NICK WADE
Director, Asia Pacific Marketing, Northfield Information Services Asia Ltd

DAVID BELL
Executive Director, The Conexus Institute

LUCY BAILEY
Data Governance Specialist, Funds SA

MODERATOR:

STEPHEN HUPPERT
Independent Consultant & Advisor

12:30 - 13:30 LUNCH BREAK

Annual IOC 2022 Resource
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Registration Packages
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IN-PERSON ATTENDANCE REGISTRATION COST : SINGLE REGISTRATION PRICING - 2 DAYS CONFERENCE
EARLY REGISTRATION : Register before 30th August 2022
2195 + GST

save $600

IN-PERSON ATTENDANCE REGISTRATION COST : SINGLE REGISTRATION PRICING - 2 DAYS CONFERENCE
Discount Rate : Register before 30th September
2495 + GST

save $300

IN-PERSON ATTENDANCE REGISTRATION COST : SINGLE REGISTRATION PRICING - 2 DAYS CONFERENCE
Normal Registration : Register after 30th September
2795 + GST

An event not to be missed!

IN-PERSON ATTENDANCE REGISTRATION COST: GROUP TEAM REGISTRATION:

GROUP TEAM REGISTRATION - Register & pay for 3 delegates & get unlimited registrations* (*Can attend in-person or virtually )

VIRTUAL ATTENDANCE REGISTRATION COST : SINGLE REGISTRATION PRICING - 2 DAYS CONFERENCE
EARLY REGISTRATION : Register before 30th August 2022
1790 + GST

save $200

VIRTUAL ATTENDANCE REGISTRATION COST: SINGLE REGISTRATION PRICING - 2 DAYS CONFERENCE
Discount Rate : Register before 30th September
1890 + GST

save $100

VIRTUAL ATTENDANCE REGISTRATION COST : SINGLE REGISTRATION PRICING - 2 DAYS CONFERENCE
Normal Registration : Register after 30th September
1990 + GST

An event not to be missed!

VIRTUAL ATTENDANCE REGISTRATION COST : GROUP TEAM REGISTRATION:

Register & pay for 3 delegates & get unlimited registrations* ( *Can ONLY attend virtually )

Click on the button below and fill the form to confirm your registration.

25
Speakers
186
Days
251
Participants
20
Sessions
1
Venue
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