conference
CX-ENGAGE 2021 – CUSTOMER / MEMBER EXPERIENCE& ENGAGEMENT STRATEGY 2021 ONLINE CONFERENCE
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TOPICS COVERED INCLUDE:
  • STAYING AHEAD OF THE CURVE IN THE EVOLVING DIGITAL TRANSFORMATION LANDSCAPE
  • LATEST DIRECTIONS IN TECHNOLOGY AND INNOVATION TO ENHANCE MEMBER EXPERIENCES
  • BIG DATA AND THE MEMBER EXPERIENCE
  • DEVELOPING THE MOST IMPACTFUL DIGITAL MARKETING ROADMAP TO ENGAGE AND RETAIN CUSTOMERS
  • INCREASING ENGAGEMENT: OBSESSING OVER QUALITY OF EXPERIENCE AND VALUE
  • EMBRACING INNOVATION AND TECHNOLOGY FOR GREATER EFFICIENCIES, COMPETITIVENESS AND IMPROVED MEMBER OUTCOMES
  • DISCOVER TRENDS ON HOW COVID-19 HAD IMPACTED DIGITAL EXPERIENCES
  • LEVERAGING CUSTOMER DATA MANAGEMENT TECHNOLOGIES FOR BETTER CUSTOMER EXPERIENCES
  • BEST MENTHODS FOR DEPARTMENT COLLABORATION TO IMPROVE THE CX JOURNEY

THIS IS AN ONLINE EVENT
If you cannot make it to the live Online Conference, we can send you the recorded session after the event.

CX-Engage 2021 Speakers
Learn speakers of the cx-engage 2021 - customer / member experience & engagement strategy 2021 online conference.
Independent Consultant and Advisor
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CX-Engage 2021 Schedule
Learn schedule, program and topics of the CX-Engage 2021 - customer / member experience & engagement strategy 2021 online conference.
  • Where are Superfunds at on the digital transformation journey?
  • Discover trends on how Covid-19 has impacted digital experiences
  • Being adaptive and responsive to meet an ever changing and challenging environment
  • Identifying and embracing disruptive emerging technologies
  • Trends in innovative human centred design approaches
  • Building100% onboard teams through rich immersive experiences and employee friendly digital workplaces Increasing your ROI through informed decision making
  • Driving scalable and sustainable innovation to enhance member experiences and engagement
  • Leveraging technology and customer journey mapping to build trust and deepen relationships
  • Utilising VoC as a critical component in delivering value and improving member satisfaction
  • Enhancing the CX at every touchpoint
  • Enabling customer centricity with your IT transformation
  • Driving scalable and sustainable innovation to enhancemember experiences
  • providing greatcustomer experiences

    Getting the balance right between the use oftraditional and tech advanced tools to engage customers and develop lasting relationships
    Benefits and challenges of Robo advice
    • Developments in AI, Chatbots and Machine Learning
    • Latest innovations, services anddelivery platforms
    • Self directed options

  • How to prompt and own original thought-leadership using social and digital channels and techniques
  • Using social and digital to engage with, attract, and nurture members using digital and social.
  • New developments in online and social marketing
  • Managing digital programs through cost effective and simple to use technology.
Registation Packages
Prices and offers for the CX-Engage 2021 - customer / member experience & engagement strategy 2021 online conference.
SINGLE REGISTRATION: Early Registration
Register before 28th February
$590 + GST
SINGLE REGISTRATION: Normal Registration
Register after 28th February
$690 + GST
GROUP REGISTRATION: UNLIMITED REGISTRATION OFFER
Register before 28th February
$2,070 + GST

Access Given to Unlimited Members

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