- STAYING AHEAD OF THE CURVE IN THE EVOLVING DIGITAL TRANSFORMATION LANDSCAPE
- LATEST DIRECTIONS IN TECHNOLOGY AND INNOVATION TO ENHANCE MEMBER EXPERIENCES
- BIG DATA AND THE MEMBER EXPERIENCE
- DEVELOPING THE MOST IMPACTFUL DIGITAL MARKETING ROADMAP TO ENGAGE AND RETAIN CUSTOMERS
- INCREASING ENGAGEMENT: OBSESSING OVER QUALITY OF EXPERIENCE AND VALUE
- EMBRACING INNOVATION AND TECHNOLOGY FOR GREATER EFFICIENCIES, COMPETITIVENESS AND IMPROVED MEMBER OUTCOMES
- DISCOVER TRENDS ON HOW COVID-19 HAD IMPACTED DIGITAL EXPERIENCES
- LEVERAGING CUSTOMER DATA MANAGEMENT TECHNOLOGIES FOR BETTER CUSTOMER EXPERIENCES
- BEST MENTHODS FOR DEPARTMENT COLLABORATION TO IMPROVE THE CX JOURNEY
CX-Engage 2021 Speakers
Learn speakers of the cx-engage 2021 - customer / member experience & engagement strategy 2021 online conference.
Independent Consultant and Advisor
CX-Engage 2021 Schedule
Learn schedule, program and topics of the CX-Engage 2021 - customer / member experience & engagement strategy 2021 online conference.
Opening remarks from the chair
- Where are Superfunds at on the digital transformation journey?
- Discover trends on how Covid-19 has impacted digital experiences
- Being adaptive and responsive to meet an ever changing and challenging environment
- Identifying and embracing disruptive emerging technologies
- Trends in innovative human centred design approaches
- Building100% onboard teams through rich immersive experiences and employee friendly digital workplaces Increasing your ROI through informed decision making
- Driving scalable and sustainable innovation to enhance member experiences and engagement
- Leveraging technology and customer journey mapping to build trust and deepen relationships
- Utilising VoC as a critical component in delivering value and improving member satisfaction
- Enhancing the CX at every touchpoint
- Enabling customer centricity with your IT transformation
- Driving scalable and sustainable innovation to enhancemember experiences
- providing greatcustomer experiences
Lunch break
Getting the balance right between the use oftraditional and tech advanced tools to engage customers and develop lasting relationships
Benefits and challenges of Robo advice
• Developments in AI, Chatbots and Machine Learning
• Latest innovations, services anddelivery platforms
• Self directed options
- How to prompt and own original thought-leadership using social and digital channels and techniques
- Using social and digital to engage with, attract, and nurture members using digital and social.
- New developments in online and social marketing
- Managing digital programs through cost effective and simple to use technology.
Registation Packages
Prices and offers for the CX-Engage 2021 - customer / member experience & engagement strategy 2021 online conference.
SINGLE REGISTRATION: Early Registration
Register before 28th February
$590 + GST
SINGLE REGISTRATION: Normal Registration
Register after 28th February
$690 + GST
GROUP REGISTRATION: UNLIMITED REGISTRATION OFFER
Register before 28th February
$2,070 + GST
Access Given to Unlimited Members
Click on the button below and fill the form to confirm your registration.
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