FINANCIAL PLANNING WEBINAR 2020 – FUTURE OF FINANCIAL PLANNING POST COVID-19

ONLINE EVENT | Date: 8th December 2020, 10:00 – 11:30am AEST

WEBINAR

FINANCIAL PLANNING WEBINAR 2020FUTURE OF FINANCIAL PLANNING POST COVID-19

This webinar explores the day to day impact on running a financial planning business during COVID-19

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This webinar explores the day to day impact on running a financial planning business during COVID-19, how the expectations of clients have changed and have been managed, the lessons learned and how to prepare for the expected future changes to the financial planning industry post COVID-19

Discussion Topics Includes:

THE IMPACT OF COVID LOCKDOWN AND WORKING FROM HOME
- How well has the industry adapted to the use of the technology required?
- To what extent has this proved to be a help or a hindrance to financial planners?
- Has it been easier or more difficult for clients to find time to meet?
- The key differences between online and in person meetings
- The impact on communication with paraplanners and other service providers
- The extent to which business volumes may have increased or decreased and the key reasons why
INVESTMENT RISK DURING VOLATILE MARKETS
- How relevant have traditional investment plans been over recent months?
- Has this been the time to be more agile or conversely, to “stay the course”?
- How have clients reacted?
- The message that needed to be conveyed to clients
- How the message has been received
- Communicating the message,the pros and cons and relative success of one on one or generic
  communications
KEEPING CLIENTS FOCUSSED ON LONG TERM OBJECTIVES
- How the short-term investment returns can be put into perspective for the clients
- How to explain the paradox of rising markets and falling GDP
- How to help clients avoid hitting the panic button
HOW TO PROTECT CLIENTS’ INVESTMENT RETURNS IN VOLATILE MARKETS
- How much to keep in cash (if any)
- Is now the time to invest more rather than less in equity markets?
- The future of real estate returns if working from home becomes the new norm
- Is there a case for investing in bonds if interest rates rise in the long term?
- The impact of reduced dividends. Is this in the best long-term interests of shareholders?
- Have clients taken the opportunity to refinance mortgages?
THE FOCUS ON THE NON-INVESTMENT ASPECTS OF FINANCIAL PLANNING
- Have clients been showing an increasing focus on estate management
- Is life and health insurance becoming a bigger issue?
- Is deferring mortgage payments a good short-term solution for everybody?
- Is early access to super in the long-term best interests of clients?

ACTIONS TAKEN BY THE GOVERNMENT
- Has the amount of stimulus been enough or more than enough?
- Has the nature of the stimulus been appropriate, or could the money have been better spent
  elsewhere?
- How long will it be needed?
- Are lockdowns really in the best long-term financial interests of clients?
- Comparison with actions taken by overseas governments
REGULATORY COMPLIANCE REQUIREMENTS DURING TURBULENT TIMES
- Has there been an increased need for more timely responses to client concerns?
- The contribution of regulators to the industry towards easing the compliance burden
- How beneficial was ASIC’s decision toallowadvisers to provide limited advice on early access to
  superannuation without statements of advice? Was this beneficial to both clients and advisers
- Will recent events prompt more rigid or more flexible future compliance requirements?
- Have there been more opportunities for “rogue” players in the market
HOW TO PREPARE FOR THE NEXT BLACK SWAN EVENT
- Examples where financial plannerscould have been better prepared
- Lessons learned, what financial planners did well or perhaps not so well
- How to assess whether the financial planning industry has added value over the COVID-19 era.
  What are the key quantifiable criteria?
- Some real-life case studies
THE FUTURE OF FINANCIAL PLANNING POST COVID-19
- How to better prepare for the next black swan
- The impact that the events of COVID-19 had on the industry and how it may shape the future of
  financial planning
- Will COVID-19 change client behaviour and expectations of the financial planning industry?
- What are the key changes (if any) that we should expect to see?
- To what extent will the experience of financial planners be viewed differentlyif they can demonstrate
  they have carried clients through a financial crisis?