“Embracing innovation and emerging disruptive technologies to sharpen your competitive edge, drive efficiencies, and enhance member experience”
Fundtech 2021 Speakers
Learn speakers of the Fundtech 2021.
Head of Experience Design, NAB
GM, Technology, Rest Super
Head of CX and Digital, Sunsuper
GM, Customer Loyalty, Hesta
Head of Innovation, AIA
Head of Accelerator, Member Engagement & Innovation, Group Life & Investments, TAL
Chief Data Scientist, PwC
Independent Consultant and Advisor
Co-Founder, Intagile
Chairman,Fairvine Super
Vice President, ANZ Solution Engineering, Salesforce
Digital Transformation Partner,Capgemini
Founder,Igenious AI
Snr Director - Sales and Client Relations,SS&C Technologies
Managing Partner, Ellipsis
Managing Director, Beyonde
CEO, Leading Edge Global
Director, Technology Operations, SS&C Technologies
Co-Founder and CEO Tomorrow Super
Partner, Risk and Cyber Security, Ernst and Young
Research Fellow, Blockchain Innovation Hub, Program Manager, Graduate Certificate of Emerging Technologies & Law RMIT Universit
CEO, Rollit Wealth
Managing Partner, Novigi
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Fundtech 2021 Schedule
Learn schedule, program and topics of the Fundtech 2021.
Registration and Networking
Opening remarks from the Chair
- Where are Superfunds at on the digital transformation journey?
- Being adaptive and responsive to meet an ever changing and challenging environment
- Identifying and embracing disruptive emerging technologies
- Trends in innovative human centred design approaches
- Building100% onboard teams through rich immersive experiences and employeefriendly digital workplaces
- Increasing your ROI through informed decision making
MODERATOR
- Lauren Ryder, CEO, Leading Edge Global
PANELLISTS
- Simon Smith, GM, Technology, Rest Super
- Shaun McKenna, Snr Director, Sales and Client Relations,
SS&C Technologies - Karishma Mendiratta, Head of Customer Experience and
Digital, Sunsuper
- Why an effective digital workplace is no longer a “nice to have”
- How new ways of digital working can create higher employee engagement
- Issues to consider in designing a smarter workplace
- Future scenarios: Fund Governance, Mergers and Acquisitions, Automation
- Overview of Digital Transformation (DX) process
Introduction to DX canvas and the 7 levers of change,what are the core elements of digital initiatives, what are the accelerates that increase speed to value and what are typical the enablers or barriers - Deeper dive into the enablers – Digital Leadership and Digital
culture – ie. demystifying digital culture and some of the practical techniques to
establish the right leadership and culture for successful DX
Speakers:
Refreshments and Networking opportunity for participants.
November 29, 2021
11:20
BUILDING YOUR IT TRANSFORMATION FROM CHALLENGING LEGACY INFRASTRUCTURE SYSTEMS
- Integrating agile technology to help superfunds respond
more rapidly to changing regulatory requirements and
shifting market expectations - Adopting SaaS and platforms in order to meet agility
expectations
MODERATOR
- Lauren Ryder, CEO, Leading Edge Global
PANELLISTS
- Nicholle Lindner, Digital Transformation Partner, Capgemini
- Di Terry, Vice President, ANZ Solution Engineering,
Salesforce - Karishma Mendiratta, Head of Customer Experience and
Digital, Sunsuper
- Moving towards a new understanding of reliable data and
the implications from regulatory, customer and technology
perspectives - Extracting maximum value from the data and embedding
this into your holistic digital strategy - Gaining insights through predictive data analysis to
optimise business efficiency
Speakers:
Lunch and Networking opportunity for participants.
- Building DevOps into your agile delivery
- Setting your DevOps team up for measurable success by
establishing clear service-level objectives (SLOs) and putting instrumentation in place
- Understanding the landscape
- What is the role of technology and innovation?
- Case study: TAL Health Sense
Refreshments and Networking opportunity for participants.
There's a growing market emphasis on personalised service, better customer experiences, and being available when and where the customers are. The challenges currently being experienced by organisations and their customers can be solved in new ways using next generation technologies such as conversational interfaces, machine learning, and A.I. Mark will explore the possibilities.
Speakers:
MODERATOR
- Stephen Huppert, Director, Stephen Huppert Consulting
PANELLISTS
- Wes Hall, Founder and CEO, Tomorrow Super
- Sangeeta Venkatesan
Chairman, FairvineSuper
Networking opportunity for participants.
Registration and Networking
Opening remarks from the Chair
- Benefits of using a design thinking-led approach
- How this is synonymous to innovation activity
- Examples of how fintechs are using/not using design to their advantage
- How to harness design activity
- Where companies often mistake using design contribution in project development.
- Understanding the purpose of every customer interaction
- Using what you’ve got and testing what you don’t
- Delivering personalisation to add value to the customer
- Weighing up regulatory change in an experience world
- Aligning experience with expectation.
- Using intelligent automation to extend RPA and transform end-to-end processes
- Insight into future trends and possibilities in RPA and intelligent automation
Speakers:
Refreshments and Networking opportunity for participants.
- Best methods to model, test and deploy AI across the organisation
- Importance of using AI to solve real business problems
- How AI can retain customers and build your member base
- Coupling AI and real time data analytics to drive innovation
- Ways in which Superfunds can work more seamlessly with fintech start-ups, research labs and service providers
- Moving away from rigid contract terms and SLAs to one of
collaboration and co-innovation - Combining skills, capabilities and tools that produce better customer solutions and outcomes, regulatory compliance and greater efficiencies
- Embracing APIs, multi-platforms and open architectures to drive success
PANELLISTS
- Representative, RMIT, Representative, Stone and Chalk
Lunch and Networking opportunity for participants.
- Enabling customer centricity with your IT transformation
- Driving scalable and sustainable innovation to enhance
member experiences - The role of design frameworks in providing great customer experiences
- Why Cloud integration is essential to your digital transformation success
- Defining policies, security controls and the scope for the cloud core infrastructure
- Adjusting your cloud transformation strategy according to internal/external forces and emerging digital technologies
- Monitoring and measuring success of migration against business objectives
Refreshments and Networking opportunity for participants.
- Implement automation of tedious tasks, elimination of unnecessary manual processes and double handling of data with AI and ML
- Drive radical personalisation as a result of deeper insights into membership, operations and the industry.
- Let data inform decision-making and promote innovation to revolutionise products and services
PANELLISTS:
- Ash Priest, Managing Partner,Novigi& Chair, ASFA
Innovation Discussion Group
Speakers:
Closing remarks from the Chair
Conference closed
Fundtech 2021 Resource
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