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Engage 2025: Future of SuperannuationIndustry Member Engagement, Communications & Experience Forum
30th–31st July, Melbourne, Australia
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About the event:

The Engage 2025 Forum will bring together industry leaders, innovators, and experts from across the superannuation sector to explore the evolving landscape of member engagement, communications, and experience. This two-day event is dedicated to equipping superannuation professionals with the insights, strategies, and tools needed to connect with members in a fast-changing world.

Why Attend?

As member expectations rise and technology reshapes the superannuation landscape, Engage 2025 provides a platform to discuss and address the critical challenges and opportunities facing the industry. This forum will delve into:

  • Personalized Member Engagement: Exploring how data, AI, and advanced analytics can drive tailored communication strategies.
  • Future of Digital Experience: Innovations in digital platforms and tools to create seamless, user-friendly interactions.
  • Trust and Transparency: Building long-term member confidence through effective communication and ethical practices.
  • Diversity and Inclusion: Ensuring superannuation strategies are inclusive and accessible to all members.
  • Behavioral Insights: Leveraging psychology to better understand member needs and preferences.
Key Themes:
  • The Role of Technology in Enhancing Member Experience
    • How AI, machine learning, and automation are transforming member engagement
    • The rise of chatbots and self-service portals.
  • Strategies for Improved Member Communication
    • Tailoring messaging for different member demographics.
    • Leveraging omnichannel approaches for seamless communication.
  • Elevating Member Education and Financial Literacy
    • New methods for empowering members to make informed decisions.
    • The role of gamification in financial education.
  • Regulatory and Ethical Considerations
    • Navigating compliance while fostering meaningful engagement.
    • Ensuring data privacy and security in member interactions.
Who Should Attend?

The Engage 2025 Forum is designed for: Superannuation fund executives, Member engagement and communications specialists, Customer experience (CX) and digital transformation leaders, Technology and innovation experts, Compliance and regulatory professionals

Sponsorship & Speaking Opportunities:

Engage 2025: Future of Superannuation Industry Member Engagement, Communications & Experience Forum offers sponsors an excellent opportunity to demonstrate thought-leadership and leverage networking opportunities to build brand-value amongst your target audience. If you would like to know more about sponsorship, exhibition and business development opportunities please just get in touch with us – sponsorship@ibrc.com.au

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Registration Packages

Don’t miss your chance to be part of this pivotal conversation. Register early to secure your spot and join the superannuation industry’s brightest minds at Engage 2025. Prepare for the future of member engagement—see you in Melbourne!

PHONE: (+61) 0416260484, EMAIL: register@ibrc.com.au

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