Speakers

Amy Bhattacharyya

Chief Customer Officer, Townsville City Council

Simon Barclay

Director and CX Consultant, Humind - Discover, Design, Deliver

Brigitta Norton

UX Designer, Accessibility Specialist and Digital Strategist, Department of Customer Service NSW

Simon Ives

Senior Manager - People and Culture Transformation, Townsville City Council

Jacqui Sampson

Executive Director, Regulatory Programs and Services Division, Department of Transport and Planning

Sharne Callaghan

Director, SMC HR Consulting

Brigette Metzler

ResearchOps Lead, Federal Department of Agriculture

Dr Yasmine Gray

Founding Director, GetAboutAble

Willem Paling

Head of Analytics & AI, IAG

Michel Baranovic

Product Manager, Engage, Victorian Department of Premier and Cabinet (SFC)