Melbourne

Amanda Ralph Amanda is passionate about developing products and services that customers love and which deliver market-leading commercial and customer value. Amanda has worked in some of Australia’s leading public and private companies including Qantas, the NAB, KPMG and Medibank....
Erika is Head of Marketing at Six Park, an online investment service that aims to give every Australian access to professional investment management. She is an accomplished storyteller who has worked in writing and editing for almost 20 years. She studied...
At inGenious.AI, we create engaging, informative and useful conversational interfaces on our own chatbot CMS platform, enabling customers to communicate with companies in the same way as they would with their friends. Next generation technologies such as conversational interfaces, machine...
Over 12 years’ experience in business strategy and loyalty marketing, currently leading Ellipsis’ Melbourne office and working with blue chip clients on challenges ranging from loyalty program design, to marketing implementation, customer insights and deep financial forecasting. Previously, Adam has...
Experienced Risk Management Professional with a demonstrated history of working in the financial services industry across banking, insurance and superannuation. Nerida leads a wide range of consulting projects across the superannuation, insurance and banking sectors. Nerida has over ten years of...
A public sector leader helping improve people’s customer experience with government. As the Victorian Government’s first Chief Customer Officer, Darren is part of a hard-working team helping make government transactions quick, simple, and easy to use. (Event organisers please note,...