Speakers

Ian Harrison

Director, Customer Experience Optimisation, Verint

Simon Burt

Head of Digital CX and Innovation, Newcastle Permanent Building Society

Shoumo Thakurta

Responsible AI and Generative AI CoE lead, Commonwealth Bank

Trung Vo

Director, Data Science, Australian Taxation Office

Ronan Leonard

Director of Digital Solutions Partnerships, LSEG (London Stock Exchange Group)

Mihail Dungarov

ex-Deutsche Bank, ex-LSEG

Nissanka Janaratne

Digital & Emerging Tech Innovation Portfolio Lead, Banking Sector

Maggie Videan

EA Educator, linkedin.com/in/maggie-videan-12a1669

Priscilla Smith

Executive Assistant to CEO, Avant Mutual

Marisa Raucci

EA to CEO, Melbourne Convention and Exhibition Centre