HYBRID EVENT
FORUM
7th annual Investment Operations & Challenges2024 Hybrid Forum
11th -12th September, Sydney Central Hotel by The Ascott Limited, Australia
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Hours
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About the event!

This annual Forum is focussed exclusively on the Investment Operations function of both large and small organisations. It provides an ideal introduction for delegates who are relatively new to Investment Operations as well as providing the opportunity for experienced players to hear from and network with their peers. The speakers represent industry experts with decades of hands-on experience who will share their experiences and insights with the delegates.
Topics at this year’s Forum include investment valuations that have been the subject of much media speculation, the critical role of the custodian and the impact of emerging technology. As superannuation fund mergers continue to emerge, we examine some of the many issues involving the Investment Operations team in the process. Numerous other technical and operational issues will be discussed in panel sessions and many speakers will be available for discussion during the
networking sessions throughout the event.

Sponsorship & Speaking Opportunities:

Investment Operations & Challenges 2024 Forum offers sponsors an excellent opportunity to demonstrate thought-leadership and leverage networking opportunities to build brand-value amongst your target audience. If you would like to know more about sponsorship, exhibition and business development opportunities please just get in touch with us

Early Invited Key Opinion Leaders Includes:
Conference Sessions And Speakers Will Be Announced Soon.
Head of Investment Operations at NZ Super
Head of Investment Operations at Bennelong Funds Management
Head of Investment Operations, Brighter Super
Country Manager, Financial Risk Solutions (FRS) Ltd
Independent Consultant & Advisor
Director, Technology Consulting, Ernst and Young
Principal Consultant at Kaizen Recruitment
Head of Country Operations, Australia, Northern Trust
Client Line Co-Head, Financial Intermediaries and Corporates, Asia Pacific, BNP Paribas
Head of Global Fund Services, APAC, Northern Trust
Manager, Brokerage Ops - Northern Trust
Head of Change & Transformation (Australia & New Zealand), BNP Paribas
Partner Financial Services, Ernst & Young
Chief Executive Officer, Australian Custodial Services Association ( ACSA)
Custody product manager Australia and New Zealand, Citi Securities
Director - Investment Solutions & Operations, Keyview Financial Group
Managing Director, Head of Risk Management, State Street Australia
Managing Director – Head of Asia, Calastone
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Investment Operations 2024 Schedule
Learn schedule, program and topics of the 7th Annual Investment Operations & Challenges 2024 Hybrid Forum

8:20 Delegate Registration & Coffee

8:55 Opening remarks from Chair

Opening Keynote Address:

• How do all parties work together to help the superannuation funds meet their obligations?
• The ACSA guidelines on meeting CPS 230 obligations

MODERATOR:

DAVID TRAVERS
Chief Executive Officer, Australian Custodial Services Association ( ACSA)

PANEL MEMBER:

KAREN GILBERT
Managing Director, Head of Risk Management, State Street Australia

Other panel members TBA

• The Federal Court ruling in Burton v. Commissioner of Taxation has had a huge impact for the industry and the
calculation foreign income tax offsets (FITO)
• What are the implications for asset owners regarding how FITO calculated, whether it can be passed, and how it can
be disclosed to beneficiaries.

11:10 MORNING COFFEE & NETWORKING

• Impact of technology on proxy voting and shareholder engagement.
• Key regulatory changes affecting proxy voting practices.
• Role of proxy voting in shaping corporate governance.
• Emerging trends and challenges in proxy voting, including ESG and AI.

MODERATOR:

ROBERT POULTER
Head of Country Operations, Australia, Northern Trust

PANEL MEMBER:

CHRIS MOORE
Custody product manager Australia and New Zealand, Citi Securities

• Overview of T+1 settlement in the US and key changes.
• Effects of T+1 on Australian businesses and markets.
• Necessary changes for Australian firms to adapt.
• Long-term implications and opportunities for Australia.

MODERATOR:

MARK WOOTON
Client Line Co-Head, Financial
Intermediaries and Corporates, Asia Pacific, BNP Paribas

PANEL MEMBER:

STEVE DREW
Manager, Brokerage Ops - Northern Trust

12.50 NETWORKING LUNCH

• Overview of the growing trend of insourcing investment management.
• Advantages of insourcing for superannuation funds, including cost savings and control.
• Key challenges and considerations in the insourcing process.
• Will the trend continue?

• Overview of digital assets and their growing significance.
• Key advantages of tokenization, including liquidity and
fractional ownership.
• Current regulatory environment and compliance
considerations.
• Real-world applications and success stories of digital
assets and tokenization.

MODERATOR:

JUSTIN CHRISTOPHER
Managing Director – Head of Asia, Calastone

14:40 AFTERNOON TEA

• How AI enhances operational efficiency and automates processes.
• Role of AI in improving risk assessment and mitigation.
• Leveraging AI for advanced data analysis and insights.
• Emerging AI technologies and their potential impact on investment operations.

• Advantages of implementing a comprehensive investment data management platform.
• Key challenges in integrating the platform with existing systems.
• Importance of maintaining high data quality and consistency.
• Examples of successful implementations and their outcomes

• The importance of a strong data foundation
• Harnessing advanced technologies
• Creating a data-driven culture
• The role of data governance

PANEL MEMBER:

AMY HITCHCOCK
Head of Investment Operations at NZ Super Fund

17:00 CLOSING REMARKS FROM THE CHAIR

17:00- 18:00 NETWORKING DRINKS (1 HOUR)

8:20 DELEGATE REGISTRATION & COFFEE

8:55 OPENING REMARKS FROM CHAIR

• Essential elements of effective operational due diligence.
• Identifying and evaluating operational risks.
• Proven strategies and best practices for thorough due diligence.
• Real-world examples highlighting successful operational due diligence efforts.

MANAGING PRIORITIES: SO MUCH TO DO, SO LITTLE TIME TO DO IT

PANEL MEMBERS:

BRIAN O MARNAIN
Head of Investment Operations at Bennelong Funds Management

MICHAEL NIGHTINGALE
Head of Investment Operations, Brighter Super

• Can the operations team keep up with the new product and strategies
• The impact of complex securities and transactions on the investment operating model

11:10 MORNING COFFEE & NETWORKING

• Emerging technologies shaping the future of asset servicing.
• Evolving regulatory landscape and its impact on asset servicing.
• Changing client demands and how asset servicing is adapting.
• New innovations driving efficiency and value in asset servicing.

CAROLINE HIGGINS
Head of Global Fund Services, APAC, Northern Trust

• Identifying key cost drivers in investment operations.
• Implementing strategies to improve operational efficiency.
• Leveraging technology for cost-effective operations.
• Measuring the impact of cost optimization on profitability

DAVID MILLAR
Partner Financial Services, Ernst & Young

AMY SPENCER
Director, Technology Consulting, Ernst and Young

12.50 NETWORKING LUNCH

• Understanding operational alpha and its significance in investment management.
• Identifying key drivers of operational excellence that contribute to alpha generation.
• Implementing best practices to enhance operational efficiency and effectiveness.
• Metrics and methods for measuring the impact of operational excellence on overall investment performance.

• The growing importance of sustainability in investment operations
• Incorporating ESG factors into decision-making
• Aligning operations with the firm's sustainability goals

14:40 AFTERNOON TEA

• Developing effective strategies to attract top talent to investment operations.
• Implementing programs to retain skilled employees and reduce turnover.
• Providing opportunities for skills development and career advancement.
• Fostering a positive work culture and high levels of employee engagement.

MODERATOR:

DARRAGH CLEARY
Principal Consultant at Kaizen Recruitment

PANEL MEMBER:

LINDA WU
Director - Investment Solutions & Operations, Keyview Financial Group

• The benefits of collaborating with ecosystem partners, such as technology providers, industry associations, and other firms, to drive innovation, share best practices, and enhance operational capabilities.

Depending on the program, could be dropped. We have had this the last couple of Inv Ops Challenges.

• Importance of thorough planning and preparation for custodial transitions.
• Strategies for managing risks during the transition process.
• Effective communication with all stakeholders throughout the transition.
• Conducting a thorough evaluation post-transition to identify lessons learned and areas for improvement.

PANEL MEMBER

MICHAEL NIGHTINGALE
Head of Investment Operations, Brighter Super

SUNDAR NARAYANASAMY
Head of Change & Transformation (Australia & New Zealand), BNP Paribas

Other Panel Members TBA

Registation Packages
IN-PERSON ATTENDANCE REGISTRATION - Super Early Bird :
Register by 30th June 2024
$2495 + GST
IN-PERSON ATTENDANCE REGISTRATION - Early Bird :
Register before 30th July 2024
$2695 + GST
IN-PERSON ATTENDANCE REGISTRATION - Normal Rate :
Register after 30th July 2024
$2895 + GST
IN-PERSON ATTENDANCE REGISTRATION - GROUP TEAM REGISTRATION
Register & Pay For 3 Delegates & Get Unlimited Registrations* (*Can Attend In-Person Or Virtually )
VIRTUAL ATTENDANCE REGISTRATION - Super Early rate:
Register by 30th June 2024
$1795 + GST
VIRTUAL ATTENDANCE REGISTRATION - Early Bird Rate :
Register before 30th July 2024
$1895 + GST
VIRTUAL ATTENDANCE REGISTRATION - Early Bird Rate :
Register after 30th July 2024
$1995 + GST
VIRTUAL ATTENDANCE - GROUP TEAM REGISTRATION
Register & pay for 3 delegates & get unlimited registrations* (*Can only attend virtually)
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